Frequently Asked Questions

Frequently Asked Questions

Where is Bilut Extreme Park located?

Bilut Extreme Park located at felda Lurah Bilut ,Bentong, Pahang. You may use Google maps or waze to get our location.

What is Bilut Extreme Park operating hour?

Bilut Extreme Park open from 9:30 am to 6:00pm, including public holidays, Monday-Sunday (close on Wednesday)

Is there any parking area at Bilut Extreme Park?

Yes, there is a FREE parking area in front of the entrance.

Is outside food and beverage allowed in Bilut Extreme Park?

Yes, you may bring your own food and beverage.

What are the facilities that BEP provided?

We have resting area, toilet, shower room and free parking area.

Do I need to make advance reservation? Or can I just walk in?

If you have 10 person and above, advance reservation is recommended. However group below 10 person can either walk in or call for reservation.

Can I get my refund if I cancel my booking?

You may get your full refund if cancellation happens 3 days before your arrival date.

Can I reschedule my booking?

Yes you may reschedule your booking, please inform us at least 3 days in advance.

What is the suitable attire to Bilut Extreme Park?

Comfortable sports clothing and shoes that suitable for sports activities.

What are the payment options available in Bilut Extreme Park?

We accept cash, credit card, debit card, online transfer and Touch & Go.

Are there any waiting area for elderly while waiting?

Yes, we have spacious waiting area at our reception.

What is the minimum age for all the games?

Our minimum age requirement as below :

ATV games :

  • Minimum age for rider is 16 years old & maximum age is 65 years old
  • Minimum age for pillion rider 3 years old

Paintball :

  • Minimum age is 14 years old

Archery tag & Bubble Soccer :

  • Minimum age is 12 years old

Hiking :

  • Minimum age is 9 years old

Archery & target shooting

  • Minimum age is 5 years old
Do you provide any training/ briefing for all the games?

Training and briefing will be given before all activities.

If I failed in the training for ATV ride, can I get the refund?

If you failed at the beginning of the 5 minutes test ride, you can get 100% refund.
However it’s un-refundable if you quit half way of the ride.

During the ATV ride, can I exchange the ride with my pillion?

Due to safety precaution, exchange between rider and the pillion is straightly not allowed during the ride.

What is the differences between Archery and Archery Tag?

Archery tag is a friendly combat sport game using a bow and special designed foam tipped arrow to shoot at each other, while archery is a sport where people shoot arrows at target board.

What is Bubble Soccer?

Bubble soccer is the sport of playing football while half-encased inside an inflated torus bubble, which covers the player’s upper body and head. This game is typically played in teams in large indoor spaces or outdoor fields.

Do you have any special rate for cooperate/agent?

Yes, we do have combos that special cater for corporate. Please contact us at 014-6088803 to get more information.

Can I organize my company event in Bilut Extreme Park?

Yes, we are experienced in organizing company event. Please call us for further information.

Can I request Bilut Extreme Park to organize a competition for my company?

Yes, we are expert in organizing competition. Please call us for further information.

Do you provide food catering for event or company training?

Yes, food catering service is available in different menu, such as Chinese food, halal food, buffet or BBQ.

Can we make a site visit before proceed to deposit?

Yes, you are always welcome to do a recce before the event. Give us a call and we will arrange for site tour.